Privacy Policy

Colbourne Collective (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you interact with our websites, communities, booking forms, emails, services, strategy sessions, and related platforms including Skool Homeroom.

By using our websites, communities, services, or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information including:

* name
* email address
* phone number
* billing information
* appointment booking details
* business or community information you voluntarily provide
* communication preferences
* survey or form responses
* messages, comments, or community participation

We may also collect limited technical information automatically including:

* IP address
* browser type
* device information
* cookies and usage analytics
* pages visited
* referral sources

2. How We Use Your Information

We may use collected information to:

* provide services and strategy sessions
* schedule and manage appointments
* process payments
* communicate regarding products, services, or community updates
* send email or SMS reminders
* improve our websites, communities, and customer experience
* analyze usage and engagement patterns
* provide customer support
* comply with legal obligations

3. Email & SMS Communication

By providing your email address or phone number, you consent to receive communications related to:

* appointments
* reminders
* strategy sessions
* community updates
* products and services
* educational or promotional content

You may unsubscribe from marketing emails at any time using the unsubscribe link included in emails.

SMS message frequency may vary. Standard messaging and data rates may apply.

4. Payments

Payments are processed through third-party payment processors such as Stripe.

We do not directly store complete credit card information on our servers.

Please review the privacy policies of third-party payment processors for additional information.

5. Cookies & Analytics

Our websites may use cookies, analytics tools, and similar technologies to:

* improve website performance
* analyze visitor behavior
* personalize user experience
* measure marketing effectiveness

You may disable cookies through your browser settings if desired.

6. Third-Party Platforms & Services

We may use third-party platforms and services including but not limited to:

* Skool
* Go High Level
* Stripe
* Zoom
* Google
* YouTube
* email marketing providers
* analytics providers
* social media platforms

These third-party services maintain their own privacy policies and practices.

We are not responsible for the privacy practices of third-party platforms.

7. Information Sharing

We do not sell your personal information.

We may share information with trusted third-party service providers solely for purposes related to operating the business, including:

* payment processing
* appointment scheduling
* email delivery
* analytics
* customer support

We may also disclose information if required by law or to protect our legal rights.

8. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be 100% secure.

9. Community Participation

Please remember that information voluntarily shared inside public or community spaces may be visible to other members.

You are responsible for determining what information you choose to share publicly.

10. Children’s Privacy

Our services, communities, strategy sessions, content, and educational materials are intended for individuals age 18 and older.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child under 13 has been collected without verified parental consent, we will take reasonable steps to delete that information promptly.

12. Policy Updates

We may update this Privacy Policy periodically.

Updated versions will be posted on our website with a revised effective date.

Continued use of our services constitutes acceptance of the updated policy.

13. Contact

If you have questions regarding this Privacy Policy, you may contact:

Colbourne Collective

support@skoolhomeroom